The Aarambh app respects your privacy. We collect essential information like your name, contact details, documents, and real-time location to connect you with ride requests, ensure safety, and process payments. Your data is kept secure and is never sold. You have full control over your information and can request access, updates, or deletion at any time.
At Aarambh Driver, we respect your privacy and are committed to protecting the personal information you provide when using our application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
If you do not agree with the terms of this privacy policy, please do not access the application.
We collect the following types of information from you:
Full Name
Mobile Number
Email Address
Profile Picture
Government ID (e.g., Driving License, PAN, Aadhaar)
Bank Details for Payouts
Vehicle Information (Registration Number, Model, Insurance, etc.)
Real-time GPS location is collected to enable trip assignments, tracking, and navigation.
Background location access is used only while you’re on duty (online).
App usage statistics
Device model and operating system
Crash logs
Session duration and activity
We use the information collected for purposes such as:
Registering and verifying your driver profile
Connecting you with ride requests from passengers
Navigation and route optimization
Processing payments and payouts
Safety and support services
Improving app performance and services
Fulfilling legal obligations
We do not sell your personal information. We may share it only with:
Passengers: To show your name, profile photo, and vehicle details during rides
Third-Party Service Providers: For identity verification, payment processing, map services, or analytics
Law Enforcement: If required under applicable law or legal process
Parent App (Aarambh): For internal platform coordination
The app collects location data even when the app is in the background if the driver is marked as "Online" to allow trip tracking, driver allocation, and fare calculation. You may disable this via device settings, but it may affect service availability.
We implement standard security protocols to protect your data including:
Secure server infrastructure
Encrypted data transmission (HTTPS)
Limited internal access on a need-to-know basis
However, no digital platform is 100% secure. Please use strong passwords and be cautious while sharing personal information.
We retain your personal and trip-related data for as long as your account is active and/or as required by applicable law (such as for tax, legal, and regulatory purposes).
You have the right to:
Access your data
Update or correct inaccurate information
Request deletion of your account
Withdraw consent for data collection (with limitations)
To exercise these rights, contact us at: [Insert support email/contact form]
Our app is not intended for children under 18. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with data, please contact us for deletion.
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Effective Date" at the top or through a notification inside the app.
If you have any questions or concerns about this Privacy Policy, please contact:
Aarambh Support Team
📧 Email: [Insert your support email]
📍 Address: [Insert business address, if applicable]
